Community Guidelines

These guidelines are the floor — the minimum. The ceiling is the kind of community we can build together. Be the neighbour you'd want next door.

• Harass, threaten, intimidate or abuse any member — online or in person.
• Discriminate against anyone based on age, disability, gender, race, religion, sexuality, or any other characteristic.
• Stalk, follow, or make unwanted contact with a member who has not responded or has asked you to stop.
• Impersonate another member, organisation or public figure.
• Post false, misleading or fraudulent listings or requests.
• Share another member's personal information without their consent (doxxing).
• Use CommonGround for commercial advertising or business promotion.
• Post content that is sexual, violent, hateful or illegal.
• Make false safety reports — this wastes resources and could harm innocent members.
• Attempt to manipulate trust tiers, Kindness balances or area visibility through dishonest means.
• Use multiple accounts.

• Be honest about what you're offering and what you need.
• Don't promise what you can't deliver.
• If something changes, communicate early — don't just disappear.
• Materials costs must be agreed upfront — don't surprise people.

• Meet new people in public first.
• Tell someone where you're going.
• Trust your instincts — you can always cancel.
• The confirmation selfie and code word exist for everyone's safety — use them.

If something concerns you, report it. Don't retaliate. Don't escalate. Report and let the moderation team handle it. False reports made in bad faith are themselves a breach of these guidelines.

Breaches are handled through our three-strike system. Serious breaches result in immediate removal. All decisions can be appealed.